Terms of service

Overview

This website is operated by Hetoria Ltd ("Hetoria", "we", "us", "our"), a company registered in England and Wales. By visiting our site or purchasing from us, you agree to these Terms of Service ("Terms"), together with our Refund Policy, Shipping Policy and Privacy Policy. If you do not agree, please do not use the site.

1. Online store

You must be at least the age of majority in your state or province of residence to place an order. You may not use our products or site for any illegal or unauthorized purpose, or transmit any malicious code.

2. Products and pricing

We try to display products, colors and descriptions as accurately as possible, but cannot guarantee that your screen shows colors exactly or that every description is error-free. Prices are in US dollars and may change without notice. We reserve the right to limit quantities, discontinue products, and correct errors in pricing or descriptions at any time, including after an order has been submitted.

3. Orders

Your order is an offer to buy. We may refuse or cancel any order — for example, if a product is unavailable, if there is a pricing error, or if we suspect fraud. If we cancel an order after you've been charged, we will refund you in full.

4. Payment

Payments are processed securely by Shopify and our payment providers. You agree to provide current, complete and accurate purchase and account information, and to promptly update it if it changes. Applicable sales tax is calculated at checkout.

5. Shipping, returns and refunds

Delivery estimates, return eligibility and refund timelines are described in our Shipping Policy and Refund Policy, which form part of these Terms.

6. Third-party services

We may link to or use third-party tools and services (such as payment processors and carriers). We are not responsible for third-party websites or services, and your use of them is subject to their own terms.

7. User content

If you send us reviews, comments, photos or other content, you grant us a non-exclusive, royalty-free license to use, reproduce and display it in connection with our store. You confirm that your content is your own, is truthful, and does not violate anyone's rights.

8. Intellectual property

All content on this site — including text, graphics, logos and images — belongs to Hetoria or its licensors and may not be copied or used without our written permission.

9. Disclaimer and limitation of liability

Our site and products are provided "as is" and "as available". To the fullest extent permitted by law, Hetoria is not liable for any indirect, incidental, special or consequential damages arising from your use of the site or products. Our total liability for any claim relating to a product will not exceed the amount you paid for that product. Nothing in these Terms limits any rights you have under applicable consumer protection laws that cannot be waived.

10. Indemnification

You agree to indemnify and hold Hetoria harmless from any claim arising from your breach of these Terms or your violation of any law or third-party rights.

11. Governing law

These Terms are governed by the laws of England and Wales, without affecting any mandatory consumer protection rights you have under the laws of the place where you live.

12. Changes

We may update these Terms at any time by posting the new version on this page. Continued use of the site after changes means you accept them.

13. Contact

Questions about these Terms? Email hetorialtd@gmail.com.